Shipping policy

At Glitz, we want your new apparel to reach you safely and efficiently. Because we use a print-on-demand model to ensure premium quality and reduce waste, our fulfillment process looks a little different than traditional fast-fashion retailers. Here is exactly what you can expect when you place an order with us.

Order Processing Time

Every item you order is custom-printed just for you.

  • Production: It typically takes 2-4 business days to print, quality-check, and pack your order.

  • Dispatch: Once your item passes our quality check, it is handed over to our shipping partners. You will receive a confirmation email the moment it ships.

Shipping Methods and Costs

We partner with reliable couriers across India to deliver your items safely.

  • Standard Shipping: Delivery is available for [SHIPPING COST] (e.g., ₹99, or FREE on orders over ₹1499).

  • Express Shipping: If available for your pin code, express dispatch costs [EXPRESS SHIPPING COST].

Delivery Timeframes

Once your order is printed and dispatched, here are the estimated delivery times:

  • Metro Cities: [X-X BUSINESS DAYS] (e.g., 3-5 business days).

  • Rest of India: [X-X BUSINESS DAYS] (e.g., 5-7 business days).

  • Note: These are estimates. Regional holidays, severe weather, or remote locations may occasionally add slight delays.

Tracking Your Order

As soon as your package leaves the printing facility, we will send you a tracking link via email (and SMS, if you opted in). You can use this link to follow your order's journey in real-time. Please allow up to 24 hours for the tracking information to update after receiving the email.

Delivery Issues and Delays

  • Incorrect Address: Please double-check your shipping details at checkout. We cannot be held responsible for packages delayed or lost due to an incorrect address provided by the customer.

  • Lost Packages: If your tracking link shows no movement for more than [X BUSINESS DAYS] (e.g., 5 business days), please reach out to us at [EMAIL ADDRESS]. We will work with the courier to resolve the issue immediately.